Terms & conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Source One Distribution North America Inc. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Source One Distribution North America Inc or any third party, except as expressly granted herein.

Use of site
Source One Distribution North America Inc is a Florida corporation independent from Somfy Systems Inc .
Source One Distribution North America Inc is an authorized dealer for Somfy since 2009.
All logos and copyrights and trademarks are reserved by and are property of Somfy Systems Inc.
Source One Distribution North America Inc as Authorized Somfy Dealer trades exclusively Somfy products.
Source One Distribution North America Inc is a Authorized Somfy Dealer and Somfy Expert certified.
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Source One Distribution North America Inc reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Source One Distribution North America Inc believes that customer conduct violates applicable law or is harmful to the interests of Source One Distribution North America Inc.

Shipping & Delivery
Source One Distribution North America Inc ships merchandise only to locations within the continental United States and to international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Warranties
Somfy warrants their motors to be free from defects in material and workmanship under normal Somfy warrants their motors to be free from defects in material and workmanship under normal and proper use for a period of five years starting from the date stamped on the motor. Drapery motors, mechanical, electrical and electronic accessories (excluding batteries) are warranted for one year from the date of invoice. Following are exclusion from warranty: Installation is not in accordance with operating and installation instructions. When product has been opened dismantled or returned with evidence of abuse or other damage. Somfy written specifications are not properly applied by the buyer when selecting the equipment. If Somfy, written instructions for installation and wiring of electrical connections have not been followed. All costs related to installation and reinstallation of Somfy equipment covered by this warranty are not the responsibility of Somfy or Florida Automated Shade.
All Somfy products returned to Source One Distribution North America Inc without an authorization will be subjected to 50% restocking fee. If you detect a problem within 30 days of receiving your goods, please contact Customer Service immediately: contact@source1d.com

Return Policy
Return and Refund Policy
All Somfy products returned to Source One Distribution North America Inc. will be subjected to 20% restocking fee. Eligible refunds will be processed based on the method of the original payment. Thirty day return policy for all Somfy Parts, Shipping charges are not reimbursed. Contact Customer Service for a Return Merchandise Authorization (RMA) within 30 calendar days of the receipt of the product. The issuance of the RMA is subject to the following conditions:
1 You must have a copy of your original sales receipt.
2.The product must be returned to the designated returns facility within 14 calendar days of the issuance of the RMA.
3.The product must be packed in the original unopened package/unmarked packaging, including all accessories, manuals and documentation that shipped with the product.
4.You are responsible for the cost of shipping to return the item and any loss or damage to the product during shipping. We recommend that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to us or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
5.Refunds may take up to 30 days from the date the RMA is received in our returns facility to be processed on your credit card.

Awning roof mount brackets returned to Source One Distribution North America Inc. will be subjected to 20% restocking fee. Eligible refunds will be processed based on the method of the original payment. Sixty day return policy for Awning roof mount bracket, Shipping charges are not reimbursed including the initial shipping if the purchase was eligible to the free shipping. Contact Customer Service for a Return Merchandise Authorization (RMA) within 60 calendar days of the receipt of the product. The issuance of the RMA is subject to the following conditions:
1 You must have a copy of your original sales receipt.
2.The product must be returned to the designated returns facility within 14 calendar days of the issuance of the RMA. 3.The product must complete, including all the harware that shipped with the product.
4.You are responsible for the cost of shipping to return the item and any loss or damage to the product during shipping. We recommend that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to us or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit.
5.Refunds may take up to 30 days from the date the RMA is received in our returns facility to be processed on your credit card.
Conctact our Customer Service to know the address to return our product.

Source One Distribution is the leading distributor of custom motorized - glydea motorized draperies, tubular motors, awning roof mount brackets and is a certified Somfy - Simu expert.

Call us for a FREE consultation and advise from an industry expert. Nobody can beat our prices or 5-Star service!

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Source One is Somfy Expert certified and motor reseller Source One is a SIMU motors reseller Golf Retractable Practice Net RIPIN by Source one

Company info |  Terms & Conditions

Tel: (407) 694-2730 • Email: contact@source1d.com
9027 Classic Ct. Orlando, FL 32819

© Source One Distribution North America Inc. All Rights Reserved.
Various brands & models available: Somfy - 504, 510, 515, 535, 550, 660, 680, 6100 SIMU - 515, 525, 535, 550, 560, 680, 6100 SD1 - 520R, 530R, 550RMO, 6100RMO Various options available: Round Head, Star Head, RTS, CMO, Altus, HZ, DMI